We use Royal Mail Tracked 24 delivery for all orders, allowing one day’s processing time and then your order will be delivered the following day. You’re able to select your chosen delivery date via the drop-down calendar at checkout.

As our Nurtured in Norfolk range is ordered in fresh for delivery, we require an extra days grace when dispatching their items. This will leave the next calendar date greyed out if you have Nurtured in Norfolk products in your basket.

Delivery costs are calculated at checkout and are dependent on the weight of the package, details are supplied below;

Less than 1kg - £4.95

Up to 10kg - £9.85

When you book a Royal Mail Tracked 24 delivery, you will receive a unique Royal Mail tracking number that allows you to track your parcel in real time. The tracking information is available on Royal Mail's website. The tracking information includes the parcel's location and delivery status, which is updated throughout its journey.

What happens if my delivery is delayed?

We can't give a 100% guarantee that your order will arrive on that exact date as there are unfortunately occasions where something happens that's outside our control.  We will always dispatch the working day prior to your delivery date and Royal Mail will attempt next working day delivery on 99% of all parcels, however we strongly recommend that you order at least 1 working day prior if you need to be sure of delivery by a certain day.

Is your packaging recyclable?

Yes our packaging is 100% recyclable. The wool from our wool liners is compostable and the outer plastic cover can be recycled. For every 25 cardboard boxes that we dispatch, we plant one tree 🌲

Contact us directly at hello@cakeonuts.co.uk if you are not satisfied with your order or any of the items within your order are missing. We will aim to resolve your issues as fast as possible. If the items are perishable we ask that you notify us within 48 hours of dispatch to be valid for a refund.

If an order is returned from Royal Mail because it was unable to be delivered to the resident, as the items are of a perishable nature, we reserve the right to not process a refund.

Why are there items missing from my order?

All items listed on our site are subject to availability, if we are unable to process some products on your delivery, you will be notified the morning after the order has been made and we will do our best to rectify this as quickly as possible.

What if my item arrives defrosted?

We have carefully crafted and designed our packaging to ensure your items arrive frozen or fridge cold when they reach you. If your items have taken slightly longer than expected and you have concerns, please go through the checklist below:

• If your item has arrived still frozen you can pop it straight into the freezer for storage.
• If your item has arrived slightly thawed you can pop it straight into the freezer for storage.
• If your item has defrosted, but is cold to touch then you can safely pop it in your freezer for storage.
• If your item is completely thawed and warm to touch, please take a photo/video and email it us at: hello@cakeonuts.co.uk and we can then work out the best solution for you.

How long does the refund take?

Please note, the refund process is not immediate. Our team will work with you to understand the problem and issue the refund. Once issued, refunds can take up to 3 business days for it to appear in you bank account, from the date the refund was issued by us.

Welcome to Cakeonuts, where we're all about the fruity goodness! (And no, we don't sell cake-flavoured donuts, sorry to disappoint.)

So, what's the scoop on Cakeonuts? Well, picture this: a world where you can have the pure taste of raw fruit at your fingertips, anytime you want. Sounds like a dream, right? Well, we've made it a reality!

At Cakeonuts, we specialize in selling a variety of high-quality frozen fruit boiron purees. We're talking purees made with 100% fruit, no artificial sweeteners, and definitely no funky additives.

Now, you might be wondering, "What can I do with these frozen fruit purees?" Well, the possibilities are endless! Whip up a refreshing smoothie, create a mouth-watering fruit sorbet, a funky cocktail or even add a burst of fruity flavour to your favourite baked goods.

With Cakeonuts, you have the flexibility to add your desired amount of sugar. So, whether you're a sugar fiend or prefer a more subtle sweetness, we've got you covered.

We also sell a wide range of Frozen Fruits and Preserved Flowers, Herb Oils/Dusts from renowned brand Nurtured in Norfolk and a variety of other baking supplies.

So, what are you waiting for? Dive into the world of Cakeonuts and experience the pure joy of fruit in every bite. (And no, we won't judge if you do a little happy dance while enjoying your fruity creations.)

Join us on this fruity adventure and let's make the world a little sweeter, one puree at a time!

For wholesale enquiries, please contact us directly at hello@cakeonuts.co.uk!

If you need any assistance, please email us at hello@cakeonuts.co.uk.